Welcome to Crafty Cups UK. By shopping with us, you agree to the following terms and conditions:

 

1. **Product Information**: We strive to provide accurate descriptions and images of our products. However, as each item is handmade, slight variations in color, design, and size may occur.

 

2. **Pricing and Payments**: All prices listed on our website are in GBP and inclusive of VAT. We accept various payment methods, and full payment is required at the time of purchase.

 

3. **Shipping and Delivery**: Standard orders are delivered within 3-5 working days. Custom orders require up to 28 working days for delivery. Delivery times are estimates and may be subject to delays beyond our control.

 

4. **Returns and Refunds**: If you are not satisfied with your purchase, you may return it within 14 days of receipt for a refund or exchange, provided the item is unused and in its original condition. Custom orders are non-refundable unless faulty.

 

5. **Intellectual Property**: We take no responsible for any copyright items on this website these are fan made items made in china 

 

6. **Privacy Policy**: We are committed to protecting your privacy. Your personal information is used solely for order processing and will not be shared with third parties, except as required by law.

 

7. **Limitation of Liability**: Crafty Cups UK shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

 

By placing an order with Crafty Cups UK, you acknowledge that you have read, understood, and agreed to these terms and conditions. For any questions or concerns, please contact our customer service team.

 

Thank you for shopping with Crafty Cups UK.